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By Pure Storage
December 9, 2016
Pure Storage (NYSE:PSTG), the market's leading independent solid-state array vendor, today announced that Despegar.com, Latin America's leading online travel service, has selected Pure Storage to support its OpenStack cloud infrastructure and host the company's databases.
With Pure Storage's all-flash arrays, Despegar's software development teams produce new applications and features in a fraction of the time it used to take, giving customers fast access to the latest features and services and strengthening its leadership position.
To maintain its competitive differentiation and retain customer loyalty, Despegar.com continually adds new features to its website. The company built a private cloud environment using the OpenStack architecture to provide its 600-count software development team with a flexible, robust platform. However, its aging IT infrastructure limited the number of new applications and upgrades that could be added each week. Additionally, rising latencies in the storage infrastructure threatened to degrade the responsiveness of the customer-facing website.
"For our customers booking travel, new applications mean a faster website and the ability to view images in different ways to enhance the user experience," said German Anders, Despegar.com Storage Engineer Leader. "We needed an infrastructure that could help us provide the best environment for our developers and the best services for our customers. We found that with Pure Storage."
Founded in 1999, Despegar.com has risen from an Argentinian start-up to claim 60 percent market share among travel websites in the region. Customers can research their travel plans and book airline tickets, hotels, car rental, cruises, buses, temporary rental reservations using their mobile devices or personal computers. Its operations have grown to cover Brazil, Argentina, Chile, Colombia, Mexico, Uruguay, Venezuela, Peru, Costa Rica, Bolivia, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Puerto Rico, Spain, and the United States.
The positioning of four FlashArray//M20 arrays has allowed the company to improve IOPS, reduce latency, utilize deduplication and compression and perform non-disruptive upgrades. By enabling an agile deployment model through a new KVM OpenStack-based IT infrastructure, the company has increased updates and new applications placement from three-to-five per week to 2,000. This huge increase is also caused by Despegar removing a big barrier within their development process: developers who initially were depending on operations personnel to provision the development infrastructure and quality assurance (QA) teams to test applications before and after going into production, can now deploy software themselves, without depending on the IT operations staff.
"With the integrated Pure Storage arrays and OpenStack platform, we can now bring new and enhanced services to market faster - which allows us to meet the needs of our growing customer base and tap into a bigger pool of developers to reach our goals. Today, developers are using a DevOps approach to implement applications in a much more agile and dynamic manner, as well as provisioning cloud environments on demand, without IT assistance," Anders said.
After moving the database onto FlashArray//M20, production queries on Oracle that used to take 10 minutes are now completed in less than 60 seconds. Additionally, Despegar.com has been able to maintain 24/7 availability for web services, development environments, and transactional systems.
"One of the reasons Despegar.com chose Pure Storage was its integration with OpenStack. Our all-flash arrays provide the scalability, reliability, simplicity, cost-certainty and performance required to make a cloud successful," said Douglas Wallace, General Manager at Latin America and the Caribbean for Pure Storage. "These improvements allow our customers to increase innovation across their organizations, which results in new, differentiated customer experience and products or services previously not possible with legacy storage infrastructure in place."
About Pure Storage
Pure Storage (NYSE:PSTG) helps companies push the boundaries of what's possible. The company's all-flash based technology, combined with its customer-friendly business model, drives business and IT transformation with Smart Storage that is effortless, efficient and evergreen. Pure Storage offers two flagship products: FlashArray//M, optimized for structured workloads, and FlashBlade, ideal for unstructured data. With Pure's industry leading Satmetrix-certified NPS score of 83.5, Pure customers are some of the happiest in the world, and includes organizations of all sizes, across an ever-expanding range of industries.
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